Thank you to everyone who responded to our request for name preference for First Class. Effective Monday morning, 10/3/05, you will be able to receive E-Mail from the new E-Mail name standard as well as the one you had previously. For many of you, this is unchanged if your format was already first name.last name. [...]

On September 27, at 2:49pm we reached a 10,000 ticket milestone in 214 Helpdesk. This is incredible after barely six months of district-wide usage.
214 Helpdesk was rolled out to all buildings last February for tracking help requests and inventory and really began to take off in March. This fall, we made 214 Helpdesk available to [...]

The District Webserver and the Helpdesk Server will go offline Friday afternoon at 3:30PM for maintenance. These servers will be offline for two or three hours. If you have any questions or concerns, please contact the District Helpdesk.

ALL FileMaker Pro systems housed at FVEC on Pluto and Neptune will be down beginning Friday, September 9, 2005, 3:30PM through Monday, September 12, 2005 8AM. This includes any system used via the web or directly from your computer using FileMaker Pro software. This affects users of IEP, Taxi Ordering and Community Education [...]