Archive for June, 2005

Site Updates

Friday, June 24th, 2005

In addition to several new pages added this site, the sidebar lists the latest security threats and advisories from Symantec as well as a number of useful news feeds from the Apple Knowledge Base, Mac OS X Hints, Mac News Network, MacFixIt, Microsoft and SANS.
New pages include a Virus and Security page and a Training [...]

Helpdesk Maintenance Today

Friday, June 24th, 2005

The 214 Helpdesk will be unavailable from 12:00pm until about 12:30pm today for maintenance.

214 Helpdesk Site Design Updated

Tuesday, June 14th, 2005

The main site for the helpdesk has undergone a major facelift. We updated the site in order to improve its maintenance and also to eventually add some new features.

214 Tech Standards updated

Tuesday, June 14th, 2005

Node Naming and Network Time Standards have been updated. The Node Naming document has merely been edited for grammar and clarity; the Network Time Standards document has been edited with significant technical changes.
You may download and view the latest standards by visiting the 214 Tech Standards page.

214 Helpdesk Official Rollout

Thursday, June 9th, 2005

District 214 has implemented an online, database-driven helpdesk application. The official launch took place at Forest View Education Center on February 10, 2005 where representatives from all district schools convened. The helpdesk kickoff was an enormous success and everyone who attended participated in an overview session of the helpdesk application.
The new helpdesk application, District 214 [...]